AOQ Melbourne Chapter currently holds an event each month.
Sessions are normally free to AOQ members, $25 non members and guests Join AOQ
Date and time:
Contact: Jeff Ryall firstname.lastname@example.org 0414358077
2017 Event Calendar
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World Quality Day “Celebrating Everyday Leadership”
World Quality Day provided an opportunity to pause and consider the importance of Quality to society. This year, with the theme of Celebrating Everyday Quality, we explored the dimensions of Quality leadership, and how to leverage leadership in our own context, regardless of the position or formal authority we hold.
Why you DO have to think about legal requirements in ISO 9001!
There’s a view many people have, that in an ISO 9001 Quality management system, you don’t have to worry about compliance to legal requirements. Or not much anyway. This session explored legal requirements, their place in the process approach, and how the approach to compliance can be made simple and effective.
(This is a presentation of the article with the same title in the October edition of Quality Business.)
Jeff Ryall JM is Founder and MD of RelianSys®, a Melbourne-based company that provides solutions and content to automate governance processes – including compliance. He is author of a number of books on management systems and ISO 9001, including ‘The Quality Systems Handbook’. Jeff is a Board Member of AOQ and represents AOQ on the Standards Australia Committee QR-017, which is responsible for ISO 19600 – Compliance Management Systems.
Session: Australian culture – a help or hindrance to quality
Dr Jackie Graham
Australian culture is something that we can rightly be proud of, it is what makes us and defines us on the world stage. But how does it impact the quality of our products and services? This discussion focussed on the differences in Australian cultures to Asian, American, and European cultures and reviewed the elements that impact on our attitude both conscious and unconscious to quality.
Session: Dr Martin Andrew:- Merging companies- Quality systems and cultures
“When a publicly traded global corporation buys an even larger publicly traded global corporation, how do they merge cultures and quality systems, let alone financial systems, IT, HR, and more—all while answering leadership’s demand for operational excellence and business performance? In the case of AECOM acquiring URS and the resultant need to create a unified culture of quality and QMS, the answer lies in collaboration, a shared sense of purpose, and synergy—and quite a few off-hours conference calls. This session described their journey, and shared seven key steps that any company can take when faced with the challenges of mergers and acquisitions and the need to create a whole greater than the sum of its parts.”
Session: JAS-ANZ update – Latest research on Auditor performance and what this means for Certification Dr James Galloway, CEO of JAS-ANZ
This offered a unique opportunity to meet not only with (the regulator of the certification industry in Australia) but also Professor Daniel Prajogo from the Department of Management, Monash Business School . In relaxed surroundings, over food and drinks, there was debate and discussions on the latest research relating to Auditor performance. Dr Galloway gave an overview of what JAS-ANZ has been focussed on and the goals that James has for both JAS-ANZ and the certification industry in Australia.AOQ is your Quality Organisation