August 28th Event
Date: Tuesday 28 August 2018
Time: 6pm to 7:30pm
Address Level 5, 116 Military Rd, Neutral Bay
Parking is available directly downstairs in the Big Bear Shopping Centre – fees involved).
Please arrive before 5:45pm because access to the office building is restricted after hours.
Cost: Free to members, $25 for non-members
Join AOQ: Come along and join our events for free; click here to join AOQ today
Registration: Registration via Eventbrite
Topic: How do we improve the quality process?
We help to improve the quality of our organisation’s processes, but how do we improve our own process? As Lean practitioners, how can we:
- Improve commitment by the Executive team?
- Engage people working in silos to look cross functionally?
- Create opportunities to embed a continuous improvement culture?
Heather Falckh will share insights from her Improvement by design 5 stage model, based on research and experience. Add your own experiences for a lively discussion on how Lean Practitioners can improve their effectiveness.
Heather Falckh has over 27 years practical experience using process improvement and business improvement methodologies, facilitating improvement teams, change management and project management. She has successfully introduced improvement strategies in medium to large organisations. She has worked in a variety of industries, more recently in Local and State Government.
AOQ is your Quality Organisation